Help & Support
Find answers to your questions and learn how to use the system
Help Categories
Getting Started
Learn the basics of using the admissions system
System Overview and Navigation
Creating Your First Student Profile
Understanding Dashboard Metrics
Setting Up Your Preferences
Student Profiles
Managing and analyzing student profiles
How to Read Student Profile Reports
Understanding Profile Variants
Interpreting Assessment Results
Family Background Analysis
Rankings & Comparisons
Using ranking tools and comparison features
How Rankings are Calculated
Comparing Multiple Students
Understanding Tier Recommendations
Customizing Ranking Criteria
Analytics & Reports
Generating and understanding reports
Dashboard Analytics Guide
Exporting Reports
Custom Report Creation
Data Visualization Tips
Frequently Asked Questions
How do I access different profile variants?
You can access different profile variants by navigating to the student profile page and selecting the desired variant from the top navigation menu.
What do tier recommendations mean?
Tier recommendations indicate the admissions committee's assessment of a student's application strength, from Tier 1 (exceptional) to Tier 3 (needs improvement).
Can I export student data?
Yes, you can export student profiles and reports in PDF format using the download button on each profile page.
How often is the ranking data updated?
Ranking data is updated in real-time as new applications are submitted and existing profiles are modified.
Contact Support
Email Support
support@admissions.edu
Phone Support
+971 4 123 4567
Live Chat
Available 9 AM - 6 PM
Resources
Video Tutorials
Watch step-by-step guides
User Manual
Download complete guide
API Documentation
Technical integration guide
System Status
All Systems Operational
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